Insurance Agency Blog

Due to the COVID-19 pandemic we are experiencing, our office is closed to the public until further notice. If you have an insurance need, please reach us by phone at 301-229-1500 or by e-mail at When we receive your call or e-mail, we will contact you as soon as possible to discuss how we might be of assistance. Rest assured, we will continue to support your insurance needs as we all work together to get through this crisis. Please be safe and stay healthy.

Goals for customer service from Latimer Insurance, Bethesda MDThere seems to always be a desire to start fresh with new goals for improvement – thus our penchant for New Year’s resolutions.  But they are not just for individuals.  They can be very productive for the business office as well – particularly in terms of improving how we serve our customers.  Since it’s not a costly process, there is little reason not to take the time to meet with the staff and set a few new goals.

Read below for five suggestions to get you started. …

Sunday, 07 January 2018 13:27